CREWLANCER
PRODUCT BY SINGULARITY TECHNOLOGIES

PRIVACY POLICY FOR SINGULARITY TECHNOLOGIES

SINGULARITY TECHNOLOGIES is an Indian company and its primary focus is in India. Its services are primarily B2B and individuals are not expected to avail any special services directly. This privacy policy is governed by Indian Laws. SINGULARITY TECHNOLOGIES services can be accessed through its mobile applications called 'CREWLANCER' and through its website crewlancer.com

SINGULARITY TECHNOLOGIES (hereinafter referred to as “we”, “us” and “our”) is fully committed to protecting your privacy and has taken all necessary and reasonable measures to protect your information and handle the same in a safe and responsible manner in accordance with the terms set out below.

INTERPRETATION AND DEFINATIONS

INTERPRETATION

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

DEFINATION

For the purposes of this Privacy Policy:

• Account/ License means a unique account created for you to access our Service or parts of our Service.
• App refers to our mobile apps available via www.crewlancer.com
• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to SNGULARITY TECHNOLOGIES.
• Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
• Country refers to: India
• Device means any device that can access the Service such as a computer, a smartphone, a laptop or a digital tablet.
• Personal Data is any information that relates to an identified or identifiable individual.
• Purposes as described in the Use of Your Personal Data section below.
• Service refers to the Website or App.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• Website refers to CrewlancerWebsite, accessible from www.crewlancer.com
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable

CONSENT

By affirming your assent to this Privacy Policy, you provide your consent to such collection, use, storage, processing and disclosure as set out in this Privacy Policy and the Terms and Conditions. The information received by the App will not be shared with any third party or third party service providers for the purposes of advertising or marketing. We will only be using the information for providing Services to you.

By accessing our services, you agree to this privacy policy. This document supersedes any prior communication on this topic and reflects the entire and exclusive policy for this service.

When you access the Platform you accept, without limitation or qualification, the Privacy Policy set forth below and any additional terms of use set forth in the Platform. We reserve the right to modify or update this Privacy Policy at any time and changes will become effective immediately upon posting. You are requested to check for updates to the Privacy Policy periodically

INFORMATION WE OBTAIN

We obtain the following forms of information from you:

Information You Submit

You may choose to provide us with personal information through the Platform, like:

• While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
  • Email address
  • First name and/or Last name
  • Trade name/ Firm/ Company Name
  • Phone/ Mobile number
  • Address, City, State, Pincode, Country
• Payment information, such as your payment card details.
• Information obtained from the account you use to login to the Platform.
• Personal information in communications and other content you submit or share, such as photographs and video clips.
• Information about services received/rendered on the Platform.
• KYC Documents.
• Beneficiary account details

Information We Collect By Automated Means

If you use the Platform, we may collect the following information by automated means:

• The type of device you use and its operating system.
• Identification details of your device (e.g., unique device identifier):

  When you install the App, we store the information we collect with unique identifiers tied to the device you are using. We collect information from the device when you download and install the App and explicitly seek permissions from You to get the required information from the device. The information we collect from your device includes the hardware model, build model, RAM, storage; unique device identifiers like IMEI, serial number, SSAID; SIM information that includes network operator, roaming state, MNC and MCC codes, WIFI information that includes MAC address and mobile network information to uniquely identify the devices and ensure that no unauthorized device acts on your behalf to prevent frauds.

• Internet protocol (“IP”) address.
• Information about your use of the Platform.
• Location
• We don’t collect, read or store your personal SMS from your inbox.

De-Identified and Non-Personally Identifiable Information

We automatically track certain information about you based upon your behaviour on our Platform. We use this information to do internal research on our users’ demographics, interests, and behaviour to better understand, protect and serve our users and improve our services. This information is compiled and analysed on an aggregated basis. We also collect your Internet Protocol (IP) address and the URL used by you to connect your computer to the internet, etc. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.

Cookies are small data files that a Website stores on Your computer. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law. if you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we collect such information into a file specific to you.

COOKIES

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.

The technologies We use may include:

• Cookies or Browser Cookies. We may store some information placing cookies on your device. Cookies are pieces of information that an application transfers to the hard drive of a user’s computer/ devices for record-keeping purposes. This information facilitates your use of application and ensures that you do not need to re-enter your details every time you visit it. You can erase or choose to block this information if you want to. Erasing or blocking such information may limit the range of features available to the user visitor. We also use such information to provide users a personalized experience on the application. We may utilize such information to allow users to use the application without logging on upon re-entering; and to verify that user meets the criteria required to process their requests.
• Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

• Necessary / Essential Cookies
  • Type: Session Cookies
  • Administered by: Us
  • Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
• Cookies Policy / Notice Acceptance Cookies
  • Type: Persistent Cookies
  • Administered by: Us
  • Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
• Functionality Cookies
  • Type: Persistent Cookies
  • Administered by: Us
  • Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

USES MADE OF THE COLLECTED INFORMATION

To provide and maintain our Service, including to monitor the usage of our Service.

We may associate any category of information with any other category of information and will treat the combined information as personal data in accordance with this policy for as long as it is combined. We store the information collected from the Platform, which is used mainly to enhance the end user experience. The information is processed and analyzed by automated means to offer a variety of features that you get from using the Platform. The information will be used for advanced analytics to offer additional insightful features in future. We may also anonymize (de-personalize) your information we collect and combine it with other information sources for the purpose of advanced analytics and future use cases.

To manage Your Account/ License: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

To contact You: To contact You by email, telephone calls, SMS, WhatsApp or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation

To provide You with newsletters, special marketing offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

To manage Your requests: To attend and manage Your requests to Us. In case you are an application user, the personal data will be used for the administration of the services, to personalise service, to provide customer service, to send notifications etc.

STORAGE AND MAINTENANCE OF INFORMATION COLLECTED

Although we may store or track information about you, however, we shall not be obligated to do so and may delete any information and records, in whole or in part, solely at our discretion.

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

DISCLOSURE OF INFORMATION

Our customer’s privacy is extremely important to us. However, we may disclose certain information obtained due to the following:

• To our employees, in order to diagnose and resolve any problems or to provide support to you.
• To any other person, who perform services on our behalf, including credit-card and billing, survey administration, technical or customer support, shipping, and provision of email and data analytics
• If we are required to do so by law, regulation or legal process, such as a court order or in response to legal requests by government agencies or when we believe disclosure is necessary or appropriate to prevent physical, financial or other harm, injury or loss or in connection with an investigation of suspected or actual unlawful activity.
• Data can be used for third party integration in order to provide additional services

We will not transfer the personal data collected to any third party without prior intimation to the data subject.

SECURITY OF DATA

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security. In case we become aware of any breach of security of your information, we will notify you using the mobile number that we have. If you do not agree to the terms discussed above, you should exit our Platform or stop using the same. When you access our Platform, you acknowledge that you have read and agreed to abide by the terms described above.

CHILDREN’S PRIVACY

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

LINK TO THIRD PARTY WEBSITES

Our Platform may contain links to third party websites/apps, which are not under our control. We have no responsibility or liability for and we make no representations whatsoever about any other website that you may have access to through our Platform. These linked sites are only for your convenience, and therefore, you access them at your own risk. The inclusion of such links does not imply that we endorse or accept any responsibility for the content or uses of such websites.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

FORCE MAJEURE

Notwithstanding anything contained in this Privacy Policy or elsewhere, we shall not be held responsible for any loss, damage or misuse of your user information, if such loss, damage or misuse is attributable to a Force Majeure Event. “Force Majeure Event” shall mean any event that is beyond our reasonable control and shall include without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, network errors, computer hacking, technical snags, unauthorized access to computer data and storage device, breach of security and encryption and any other like event beyond our control.

YOUR RIGHTS

We wish to emphasize that as a data subject, you have the following rights, which this Policy and our use of personal data have been designed to uphold:

• The right to be informed about our collection and use of personal data
• The right of access to the personal data we hold about you
• The right to rectification of any personal data that is inaccurate or incomplete
• The right to be forgotten i.e. the right to ask us to delete any personal data
• The right to restrict (i.e. prevent) the processing of your personal data
• The right to data portability
• The right to object to us using your personal data for particular purposes
• The right to complain

CHANGE IN PRIVACY POLICY

We reserve the right to update, modify and amend any of the terms of our Privacy Policy, at any time without prior intimation to you. We shall not be liable for any failure or negligence on your part to review the updated Privacy Policy before accessing or using the Platform. Your continued use of the Platform, following changes to the Privacy Policy, will constitute your acceptance of those changes.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

GRIEVANCE OFFICER

If you have any grievances about this privacy policy or our treatment of your personal information, please write to privacy grievance officer of SINGULARITY TECHNOLOGIES by emailing [email protected] or by calling +91 8866216044

CONSENT

By accessing this website and/ or our software application, you hereby consent to the collection, receipt, possession, storage, dealing and handling of your personal information as per this Privacy Policy.